Warranty Details (from installation date);
Contact us with any questions about how we can help you with your water heating requirements or if you require clarification on any of the below details.
Workmanship: 2 years. (Labour, parts and materials) In line with the consumer guarantees act.
Standard Cylinders from the Web Site Special Options:
Rheem 135l, Low pressure Copper H.W.C’s:
Parts 1 yr. Labour 1 yr. Tank 5 yrs.
Rheem 180l Mains pressure, Steel/Enamel H.W.C. – model 31218015 or 32218015:
Parts 1 yr. Labour 5 yrs. Tank 10yrs.
Rinnai 180l Indoor/outdoor, Steel/Enamel H.W.C. – model ME180488E30:
Parts 1 yr. Labour 5yrs. Tank 7yrs.
Rheem Stellar 160l (850360N0Z)
Parts 1yr. Labour 5 yrs. Tank 10yrs.
Cylinder Upgrade Options:
Rheem 250l Mains pressure, Steel/Enamel H.W.C. – model 31225015:
Parts 1 yr. Labour 5 yrs. Tank 10yrs.
Rheem 180l indoor/outdoor, Stainless Steel H.W.C – model 32518005:
Parts 1 yr. Labour 3yrs. Tank 10yrs
Rinnai 275l indoor/outdoor, Steel/Enamel H.W.C. – model ME275685E36:
Parts 1 yr. Labour 5yrs. Tank 7yrs
Instant gas water heaters:
Rinnai A26 or EF26:
Parts 3 yrs. Labour 3 yrs. Heat Exchanger 10 yrs.
Rheem Integrity 26l:
Parts 3yrs. Labour 3yrs. Heat Exchanger 10yrs.
Parts: Parts are any electrical parts or valves that are provided with the cylinder from the manufacturer.
Labour: If the unit is faulty inside of this time and needs replacement the manufacturer will cover the replacement cost.
Tank or Heat exchanger: The new tank or part is provided only, the cost of replacing it is on the consumer.
Note: All the above warranty’s are for domestic use only.
Damage disclaimer:
We are not liable for Damage to building or furnishings due to leakage under the following circumstances.
Any damage caused by leakage from pipes or fittings outside the consumers guarantees act.
Any damage caused by leakage from pipes or fittings that have been tampered with/moved. (Purposely or accidently).
Any damage caused by leakage from hot water tanks that is not covered by the cylinder manufacturers or insurance company’s. (Note: Most cylinder manufactures have clauses in the installation instructions if a tray is not installed internally they will not cover damage even inside the warranty period)
Warranty Details (from installation date);
Contact us with any questions about how we can help you with your water heating requirements or if you require clarification on any of the below details.
Workmanship: 2 years. (Labour, parts and materials) In line with the consumer guarantees act.
Standard Cylinders from the Web Site Special Options:
Rheem 135l, Low pressure Copper H.W.C’s:
Parts 1 yr. Labour 1 yr. Tank 5 yrs.
Rheem 180l Mains pressure, Steel/Enamel H.W.C. – model 31218015 or 32218015:
Parts 1 yr. Labour 5 yrs. Tank 10yrs.
Rinnai 180l Indoor/outdoor, Steel/Enamel H.W.C. – model ME180488E30:
Parts 1 yr. Labour 5yrs. Tank 7yrs
Cylinder Upgrade Options:
Rheem 250l Mains pressure, Steel/Enamel H.W.C. – model 31225015:
Parts 1 yr. Labour 5 yrs. Tank 10yrs.
Rheem 180l indoor/outdoor, Stainless Steel H.W.C – model 32518005:
Parts 1 yr. Labour 3yrs. Tank 10yrs
Rinnai 275l indoor/outdoor, Steel/Enamel H.W.C. – model ME275685E36:
Parts 1 yr. Labour 5yrs. Tank 7yrs
Instant Gas water heaters:
Rinnai A26:
Parts 3 yrs. Labour 3 yrs. Heat Exchanger 10 yrs.
Rheem Integrity 26l:
Parts 3yrs. Labour 3yrs. Heat Exchanger 10yrs.
Gas Hot water Cylinders
Rheem Stellar 160l – model 850360NoZ
Parts 1 yr. Labour 5 yrs. Tank 10yrs.
Parts: Parts are any electrical parts or valves that are provided with the cylinder from the manufacturer.
Labour: If the unit is faulty inside of this time and needs replacement the manufacturer will cover the replacement cost.
Tank or Heat exchanger: The new tank or part is provided only, the cost of replacing it is on the consumer.
Note: All the above warranty’s are for domestic use only.
Damage disclaimer:
We are not liable for Damage to building or furnishings due to leakage under the following circumstances.
Any damage caused by leakage from pipes or fittings outside the consumers guarantees act.
Any damage caused by leakage from pipes or fittings that have been tampered with/moved. (Purposely or accidently).
Any damage caused by leakage from hot water tanks that is not covered by the cylinder manufacturers or insurance company’s. (Note: Most cylinder manufactures have clauses in the installation instructions if a tray is not installed internally they will not cover damage even inside the warranty period)
