Plumber West Auckland

We pride ourselves on being extremely rate competitive and provide top quality service on all jobs done. Below are only a few of the comments sent to us directly by email.

Contact us with any questions about how we can help you with your water heating, renovation plans or current plumbing concerns.

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""From our very first interaction with Hot Water Plumbing Paul was a joy to deal with. He was totally professional with fantastic customer service and great communication. He came for a thorough site visit ahead of quoting and went the extra mile to figure out why we were experiencing water hammer in our pipes. Paul really knows his stuff and had great advice about the right water cylinder for us even bearing in mind that cost was an issue. As well as successfully installing a new outdoor water cylinder he also removed our old indoor one leaving both areas super tidy. In addition to this Paul also solved the water hammer noise issue by installing a no return valve. I can highly recommend Paul. We have had a few contractors do work on our house recently and have experienced a number of issues. Paul however delivered exceptional service and delivered even more than promised. Look no further, I am sure you will not be disappointed."”
– Natasha
(May-24)
""Paul, the plumber, is no cowboy! He replaced my water cylinder, which was in a very awkward space. He did an excellent job, went the extra mile for me and made it stress-free.”
– Anna
(April-24)
"Thanks' for an excellent job.”
– Julian
(Mar-23)
"Thank you very much for your help and get the job done for us in such quick time manner.”
– Zhang
(Mar-23)
"Always a pleasure dealing with you, friendly, respectful, professional, knowledgeable and you definitely get the job done! You will always be our plumber of choice 😊 I would give you a 10/10 Star Rating! Thank You Paul.”
– Ramoana
(Nov-22)
"Nice to find a business that cares and delivers the repair promise on time and at a very reasonable price. Highly recommended.”
– Steve
(Nov-22)
"Our daughter and grand-daughter report that your work yesterday was very satisfactory (having seen photos of the completed work). Many thanks for your professionalism in all respects, in our dealings with you.”
– Robert
(Nov-22)
“I just wanted to say thank you to yourself (Natasha) and Paul for helping me so promptly when my gas was not working. Im so very grateful for your kindness.”
– Angela
(Nov-22)
“Nice to find a business that cares and delivers the repair promise on time and at a very reasonable price. Highly recommended .”
– Steve
(Nov-22)
“Our daughter and grand-daughter report that your work yesterday was very satisfactory (having seen photos of the completed work). Many thanks for your professionalism in all respects, in our dealings with you. .”
– Robert
(Nov-22)
“Always a pleasure dealing with you, friendly, respectful, professional, knowledgeable and you definitely get the job done! You will always be our plumber of choice 😊 I would give you a 10/10 Star Rating! Thank You Paul.”
– Ramoana
(Nov-22)
“Very happy with the how the whole job went and with the finished product. Very professional job."
– Les and Heather
(Mar-22)
“Thanks for the great work."
– Derek
(Feb-22)
“You guys have been first class in all areas, keeping us up to date with progress. James was friendly and worked prudently to finish the job. Not forgetting Natasha in the office who was so helpful. The service from some of the other contractors, unfortunately has not been to good. You were recommended to us, and we would certainly recommend you to others. Well done team.”
– John
(Jan-22)
“Please give my thanks to Paul and the lovely plumber that came. Everything went so well -you guys are a great team! Thanks again.”
– Ronette
(Nov-21)
“The job went smoothly and we are happy with the service.”
– Vou
(Nov-21)
“I can’t remember the name of the man who came to our house but just wanted to say that he was totally fantastic. He was so helpful and friendly, as well as being knowledgeable and thorough. We were so impressed and grateful!”
– Kirsten
(Nov-21)
“Also, want to let you know that Tom is polite and efficient in what he did. He is also very courteous and professional. We were having work meetings during his visit but there were practically zero noise coming out, so just want to commend him on that. The toilet is also working fine now, so great job!”
– Michael
(Nov-21)
“James did a great job.”
– Paul
(Nov-21)
“As always the job has been done well.”
– Katja
(Nov-21)
“The whole service was awesome thanks. Speedy, friendly and professional. Would definitely recommend you guys to anyone and will use your services again if the need arises.”
– Jason
(Nov-21)
“Please pass on my thanks to Paul for the job. I was working from home and didn’t get the chance to say thanks properly.”
– Mina
(Nov-21)
“Thank you, great job Paul.”
– Shamus
(Oct-21)
“Thank you guys awesome job and so thankful they were able to come so quickly thanks again.”
– Shantelle
(Oct-21)
“Communication was excellent, no delays, work done on time and as arranged. No problem at all, I would definitely contact Allpoints for any future work.”
– Jackie
(Oct-21)
“My feedback on the job and plumber is an overwhelming Excellent!”
– Allen
(Oct-21)
“I am definitely keeping an eye on it and watching my little ones more closely! Thank you very much.”
– Aimee
(Oct-21)
“Thank you for amazing service. Can you thank Tomoaki for us please he did a great job. Water pressure is back to normal.”
– Steven
(Oct-21)
“Very, very happy with the service 🙂 We are hoping to start planning our bathroom reno once we move down in alert level phases. We will most likely be in touch soon to get a quote for that work.”
– Kelsey
(Oct-21)
“Quite satisfied with job.”
– Dave
(Oct-21)
“Thank you for your help and organising the prompt service.”
– Gilda
(Oct-21)
“Many thanks for prompt, friendly & efficient service (as always!).”
– Lindsay
(Oct-21)
“Thank you for your prompt help with fixing my leaking pipe. Much appreciated”
– Saul
(Oct-21)
“Really happy with the work and the whole process to date. Will definitely recommend you to others. Thanks for the LPG change over info.”
– Nick
(Oct-21)
“Extremely happy with the service. This is the second time I’ve used you guys and will not go anywhere else for any Plumbing needs that may arise in the future.”
– Ryan
(Sept-21)
“Please express my thanks to Tom for a job well done.”
– Zang
(Sept-21)
“The work was completed to a high standard to which I have already recommended your services to others.”
– Mark
(Sept-21)
“The service was absolutely fantastic, right through from quoting, organising the visit and finally to the install. The plumber that attended was excellent and the work was done to what seems like a very high standard. Really appreciate the fast turnaround. Will get this invoice paid now and will be recommending Allpoints to friends and family.”
– David
(Sept-21)
“We were really happy with how quickly your guys were able to get on to the job and what a great job that was done for us. It’s wonderful to have hot water again.”
– Sophie
(Sept-21)
“Thanks for your work up at our place – plumber did a great job, the install looks neat and tidy!”
– Chase
(Sept-21)
“The plumber did a really good job on replacing the hose and the other plumber fixed the toilet seat well too, therefore the works were completed to my satisfaction.”
– Marina
(Aug-21)
“I had not used Allpoints before, and simply googled West Auckland gasfitters. From memory, the first crowd I phoned did not answer, so I called Allpoints and Paul answered straight away. Paul was very helpful, and friendly. Will definitely use Allpoints again for any future plumbing/gasfitting requirements.”
– Annette
(May-21)
“We understand that professionals, like you, are going to be in high demand, so we are more than happy to wait for non-urgent work to be done. Keep up the good work, we appreciate what you do and will continue to recommend APL to others at every opportunity.”
– Brent
(June-21)
“My thanks to the guys for another great job.”
– Rose
(July-21)
“Excellent job done.”
– Jane
(June-21)
“Hi just wanted to commend Tom that did our job-he was efficient and very thorough in his work and Peter was very impressed with his work, Thankyou”
– Jenny and Peter
(June-21)
“We called Paul and we were very fortunate that he came around the same day. By the next afternoon he had replaced the hot water cylinder. We are very impressed with the calibre and work ethic Paul has. We have since asked Paul to remedy other plumbing problems and will be calling on him in the future. We definitely recommend Paul of Allpoints Plumbing in Auckland.”
– Carol and Brian
(June-21)
“Just want to say, thanks for you and Tom’s help over the last few weeks. Allpoints definitely deserve all of the very positive Google reviews. Having contacted quite a few businesses prior, Allpoint’s communication is like water in a desert in this industry.”
– Thomas
(May-21)
“Many thanks for your prompt and efficient service. I was very impressed. Thank you also for the pensioner discount, much appreciated. I will have no hesitation recommending your company to my friends.”
– Rosemary
(Feb-21)
“Just want to let you know that Tom was brilliant !!! Seriously, awesome work from him. The guy is a legend !!.”
– Michael
(Jan-21)
“Very pleased with the job done! No more major overflow. I think it definitely makes a difference when someone knows what they are doing.”
– Les
(June-20)
“Thank Richard for an awesome job.”
– Vernon
(June-20)
“Very professional and did an awesome job.”
– Jenny
(May-20)
“Thanks, Paul and Richard – the service was prompt even with Level 3 lock-down and Richard did a great job, using his initiative to assess and complete the work required. We have used several other plumbers to try to finish this job, but he did it quickly and efficiently and the cost was very fair.”
– Eva
(May-20)
“Thank you for your good work, much appreciated your time.”
– David
(May-20)
“Cannot thank you enough, been amazing to deal with you, and look forward to doing so again in the future.”
– Geoff
(May-20)
“Efficiency as always. Have used you in the past and will definitely continue to use your service.”
– John
(May-20)
“Thanks so much for the quick efficient and good value service.”
– Cath
(Jan-20)
“After detecting a leaking pipe we called 3 local plumbers to which Allpoints was the only one who was able to commit to a site check and survey the next day. One plumber didn’t reply at all. Sound familiar? The pipe was promptly fixed, job completed, and a follow-up plan.”
– Danny
(Sep-19)
“Thanks to Richard for this coming this afternoon to get the water filtering thing going and our staff members said the water taste much better than before. My boss just came over and said the plumber has done a good job, very neat. Thanks again.”
– Ling
(Aug-19)
“Thanks for your great work and prompt service. I am really pleased with the work you have done on my stove. Well done!.”
– Chris
(July-19)
“Thanks for all the work done, very professional and efficient. I will certainly be recommending your company to others.”
– Daniel
(July-19)
“You were very prompt with your service, and its only fair we’re the same with our part of the deal. Both Beatrix and I were very happy with your work, and with your service in general. Happy to call you again if we need to.”
– Gerd
(July-19)
“Tom did a very good job, and I was pleased with how tidy he left everything.”
– Kirsty
(June-19)
“Paul and his team have done multiple jobs, both Commerical and domestic, over many years, I have always found him punctual, honest, with a hard-working team and always doing the very best for us, the client. I recommend Paul and team, to any prospective client.”
– Geoff
(June-19)
“Thank you so much for your quick response and prompt, efficient, and reasonably priced service. We will definitely use your company again as our preferred plumbing service.”
– Ruth
(June-19)
“Thank you and Tom so much for your excellent service. I have already recommended you to my friends!.”
– Danny
(May-19)
“Thanks for the awesome service.”
– Melanie
(Apr-19)
“Thank you and Tom so much for the work. Enjoying the space and much better showers.”
– Claire
(Apr-19)
“We have had Allpoints plumbing work on our home 3 times now (a bit of a lifesaver in emergency water problems too). We have received excellent service, communication and information about the different jobs. The plumber on the job has always been on time, friendly and professional. I’m very happy to recommend Allpoints Plumbing. Many thanks.”
– Kinstry
(Apr-19)
“Paul and his team replaced my hot water cylinder to a bigger, mains pressure one and he suggested putting it under the house which I hadn’t thought of. Very Happy.”
– Elizabeth
(Apr-18)
“Thanks for a job well done, Tom was great and just got on with it and sorted it all out.”
– Tim
(June-19)
“Tom was the man, really fast at his job but made sure to get everything right also he even helped us out with another plumbing issue we had. Very thankful for his work.”
– Neil
(July-19)
“Helped me out with a big job and a few smaller jobs around the house. Work was very quick good quality workmanship and a fair price. Really recommend these guys cheaper and more punctual than other plumbing companies I contacted.”
– Neil
(July-19)
“We ere very happy with the prompt and proficient service, and the friendly attitude of the workers/team. Will certainly call again.”
– Debbie and Mike
(July-19)
“I was very pleased with the workmanship and professionalism of the job. We will want to use you again for another job. We also intend to renovate the bathroom when the kitchen and lounge are finished.”
– Anita
(Aug-19
“Tom turned up on time. Presented himself in a professional friendly manner and completed the job very efficiently.”
– Keith
(Aug-19)
“Thanks for your quick and efficient service once again.”
– Amarsingh
(Sept-19)

Testimonials Pre 2019

“Thanks for a great job and quick response.”
– Jane
“Thanks for completing the work, top job, on time and budget.”
– Francis
“Impressed with the level of service you have provided. If the opportunity comes up I’ll certainly be promoting your services.”
– Julian
“I am more than happy with the work you have done.”
– Murray
“Thanks Paul, Vern (husband) was happy with the job and referred your name to a friend today.”
– Sarah
“Just want to say a big thank you for the prompt service I received and to the excellent plumber who fixed my leaking tap.”
– Tracey
“Thank you for such fast and efficient work. Great team you have. Outstanding!”
– Rebecca
“Thanks again, for your prompt and efficient service. Keep up the good work.”
– Brent
“Many thanks for your prompt & super efficient work.”
– Jo
“Thank you so much, it has been really nice to have hot water again.”
– Megan
“Thanks for sending out Justin, he was awesome. Very helpful, friendly, knowledgeable, and very efficient.”
– Melanie
“Thanks again Paul. Awesome people and an awesome job! Will definitely call you up for any future work and will definitely recommend your services to family and friends.”
– Melanie
“Thanks Paul, appreciate your work and service.”
– Tony
“Thanks very much, I am very happy with the job the other Paul did.”
– Gaylene
“Thank you Paul for the smooth installation of our mains water tank and for the information and assistance you gave us. We thoroughly enjoy our new mains pressure. Please pass on to Tom our thanks for the work he did.”
– Brenda
“Really appreciate you and your worker’s efforts with the repair, your professionalism is greatly appreciated.”
– Cameron
“Thanks for being so helpful. Great job. Will happily recommend you and use you again if anything else comes up.”
– Louise
“I would like to compliment you on your prompt and efficient service.”
– Craig
“I wanted to say thank you to you and Justin for doing such a prompt and great job installing our new H.W.C last Wednesday. The new water pressure is incredible and we’ve had no problems since.”
– Becky
“We are stoked with your work/service thanks.”
– Sophia
“Again just wanted to reiterate our thanks for the extremely tidy and professional job done. Have a great Christmas.”
– Rene
“Wanted to take this opportunity to say what a good tradesman Tomoaki is, we found him very helpful and he did a very good job and even cleaned up after he had finished.”
– Malcolm
“Awesome service from this team of plumbers. They were able to do a couple of jobs for me at short notice, communication throughout was excellent. I knew exactly what was happening and when. When Paul’s plumber turned up, on time, he was pleasant, knowledgeable, worked really hard and methodically, and achieved a fantastic result. Thanks very much guys, you will defiantly be hearing from me again for the next job.”
– Dave
“I just wanted to let you know that I was really impressed with Justin and Allpoints Plumbing. All of the repairs were done in a timely & professional manner and at what I consider a reasonable price. I will use you next time and recommend your service.”
– Barbara
“Thank you for the quality work.”
– Jane
“Many thanks for a job well done, reasonably priced, and with attention to detail. Your reliability to fit us in quickly was greatly appreciated. We will note you as our preferred plumbing service.”
– Helen and John
“Thank you for your great work and prompt service, especially with our periods of late communication. The new pressure has made an immediate improvement to our lives.”
– Andrew and Courteney
“We really appreciate your quick response and follow-up beginning with my first call through to completion of the H.W.C install.”
– Karen
“Thanks very much for the fast service. Tom was a really nice guy.”
– Emma
“Thank you so much for your great service. We are loving the new mains pressure showers.”
– Megan
“Just wanted to say what a great job Tom did on the new H.W.C. He is a good employee and you want to hold onto those one’s.”
– Jim
“Thanks Paul you and your employee have been fantastic.”
– Claire

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